Privacy Policy

Welcome to The Beauty Boutique!

Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services, including our online booking system, Fresha, and our in-store payment provider, SumUp. We aim to be as transparent as possible and provide a warm and welcoming experience for all our clients.

1. Information We Collect

• We may collect personal information about you when you interact with us, including but not limited to:
• Personal Details: Your name, email address, phone number, and postal address.
• Booking Information: Appointment details, preferences, and any other information you provide when making a booking through Fresha.
• Payment Information: Payment details are collected securely via Fresha for online bookings and through SumUp for in-store payments. We do not store your payment information.
• Communications: Any correspondence you have with us via email, phone, or social media.
• Marketing Preferences: Your preferences regarding receiving marketing communications from us.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services to you.
• Process and confirm your bookings through Fresha.
• Process in-store payments through SumUp.
• Communicate with you about your appointments and any changes or updates.
• Send you marketing communications, special offers, and updates (if you have opted in).
• Improve our services and personalise your experience.
• Respond to your enquiries and provide customer support.

3. Sharing Your Information

• We value your privacy and will never sell or rent your personal information to third parties. We may share your information with:
• Service Providers: Third-party service providers like Fresha and SumUp, who assist us in operating our business, such as booking management and payment processing.
• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or to protect the rights, property, or safety of the beauty boutique, our clients, or others.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction. Fresha and SumUp, our booking and payment partners, also employ robust security measures to safeguard your information.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request that we correct any inaccurate or incomplete information.
• Request the deletion of your personal information.
• Withdraw your consent for us to process your data (where we rely on consent).
• Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but please note that some parts of our website may not function properly as a result.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

The Beauty Boutique

@ Mewies & Co

61 Leicester Rd, Mountsorrel, Leicester LE12 7AJ 

stacey@the-beauty-boutique.co.uk

Thank you for choosing The Beauty Boutique! We look forward to providing you with an exceptional beauty experience